Frequently Asked Questions

Everything you need to know about your festive fashion favorites.

When will my festive outfit arrive?

Standard shipping typically takes 3-5 business days. During peak holiday seasons, we recommend ordering early to ensure your outfit arrives before your big event.

What is your return policy for holiday items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that items must be in their original condition to qualify for a full refund.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the perfect fit.

Are your Christmas sweaters machine washable?

Yes, most of our knitwear is machine washable on a gentle cycle. However, we recommend air drying to maintain the shape and vibrancy of the festive designs.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Do you offer international shipping?

Absolutely! We ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.